We will continue to invest in our staff ensuring we give you only the very best experience when
you shop with us. Delivering excellent customer service is PUNTONI MOBILE ELECTRONICS, Srl number one priority, and we constantly look at ways to listen, understand and improve in this area.

 Insured all the shipped parcel at our own cost (customers do not have to pay for the insurance.

 We are registered company licenced and approved by the government, and everything we do is been monitored by the government. So, you are 100% sure of receiving the items within 48hours after payment confirmation, don't be scared you are dealing with the right company.

Feel free you are secure of receiving your order, what are we to gain if we should have your pick up the money in the bank without the item been ship out, besides the government is going to band us simply because that is the act of fraudulent which is prohibited.!

    ALL OUR PRODUCTS ARE SUPPLIED AT BELOW TRADE PRIVACIES!

 
PRIVACY POLICY   do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

1. RETURNS POLICY - FAULTY PRODUCTS
a) Products that are received in a faulty condition must be reported to Company Immediately and returned within 28 days of date of despatch.
b) The complete product must be returned unless, if agreed by the Company, a specific part may be returned.
c) Products within the manufacturers specific warranty period will be repaired, replaced, or a refund given at the discretion of the Company.  does not accept liability for indirect or consequential loss.

2. RETURNS POLICY NON-FAULTY GOODS
a) Products must be complete and in their original packaging with any instruction leaflets.
b) Products must be returned within one month of the purchase date.
c) Refunds for any products not required are at the discretion of the Company/ reserves the right to charge the customer a Handling Charge of 25% of the net invoice value of any goods not required.
d) Non-standard products that have been ordered specially cannot be refunded under any circumstances.

3. PROCEDURE FOR RETURNING FAULTY or NON FAULTY PRODUCTS TO W-LTD INTERNATIONAL
(or requesting a replacement)
Please contact us direct and have ready the following information:
a) The invoice number
b) The date of purchase
c) The product code(s)
d) The reason for returning the products
If  theCompany agree to accept the non faulty item/s you will be advised of how to return the products and the procedure for replacement or refund.

4. SHORT OR NON-DELIVERY
If you experience a short or non delivery, please contact us direct WITHIN 3 WORKING DAYS of receipt and have ready the following information:
a) The invoice number
b) The date of purchase
c) The product code(s)
Our sales advisers will investigate the problem and refer back to you as soon as possible.
Your rights to return goods are protected under the EU Distance Selling Directive .